What is the best way to ship sample bottles internationally, and what customs documentation and processes should we expect?

Members recommend **DHL** as the preferred carrier for international sample shipments. The process is straightforward but requires careful attention to documentation.

**Shipping process:** - **DHL** handles sample bottles to major markets (Australia, Singapore confirmed); they manage customs clearance - A commercial invoice is essential and must be completed correctly, as customs procedures are tightening globally - The receiver typically pays duty on arrival via a duty invoice sent by DHL approximately 1 week after delivery - Duty costs are generally modest (e.g. ~$20 AUD for Singapore samples)

**Documentation:** - Ensure your commercial invoice is accurate and complete—this is critical for smooth customs clearance - For duty rate queries by country (e.g. Malta for cider), members suggest checking **Spirits.eu** as a reference, though note it may not always be fully up to date

**Key caveat:** Customs procedures are tightening globally, so double-check paperwork before shipping to avoid delays or holds.