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Regulation & ComplianceBased on 13 community discussions

What licensing do I need to sell alcohol direct-to-consumer through third-party platforms like Amazon?

The licensing requirement depends on where your fulfilment happens. If you're selling D2C through third-party platforms like **Amazon**, you typically need a premises licence because the platform treats it as selling directly to the public. However, members have found workarounds:

- **Using a bonded warehouse's premises licence** — Several members use a third-party bonded warehouse for fulfilment and leverage their existing premises licence rather than obtaining their own. This is the most common approach. - **Operating from your own licensed premises** — Some members set up D2C fulfilment from a licensed premise they own (which can have a different trading name from your brand). - **Selling from your own website** — Members report that D2C sales via your own website do not require a premise licence, only third-party platform sales.

**Important caveat**: Amazon in particular has been strict about this requirement. Members who initially faced rejection were told to persist with appeals, providing all correct information and requesting escalation to a supervisor—it reportedly took 9–10 messages for some to get approval. Keep emphasising that fulfilment is from a licensed premises (either your own or a bonded warehouse's), and you should eventually get through.

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