Ask the Collective
The questions independent drinks founders ask most — answered. Distilled from years of community knowledge so the good stuff never disappears in the feed again.
Who are reliable customs brokers or agents for UK customs clearance and product imports?
Members recommend contacting established shipping and customs brokers with direct contacts in the UK spirits/drinks sector. The most frequently mentioned option is **Fardel**, with contact details: Danny Abbott (Operations Manager, Tel: 01472 828850, Direct: 01472 403730, Mobile: 07300 837389, Email: logistics@fardelshipping.com). Another recommendation is **Yes2Ship**, represented by Alan Hudson (Branch Manager, Aberdeen, Tel: 01224 060 009, Mobile: 07846 180969, Email: alan.hudson@yes2ship.com). Members note that introductions within the community can be arranged if needed. When seeking a customs agent, reaching out directly to established brokers or asking for an introduction via the community is the usual route.
What cargo insurance brokers offer competitive rates for ad-hoc sea freight shipments?
Members struggling with rising cargo insurance costs for single shipments recommended reaching out to specialist brokers who can quote on an ad-hoc basis rather than forcing annual policies. - **PIB Insurance** — brett.wexler@pib-insurance.com - **AB Insurance** — markevans@abinsurance.co.uk; one member reported they helped halve their previous costs Members suggested getting quotes from multiple brokers to compare, as cost variation can be significant depending on the underwriter they use.