What are members' experiences with Gradfuel as a graduate recruitment placement service?

Members reported mixed and largely negative experiences with Gradfuel as a graduate recruitment provider. **Gradfuel** presented themselves as having national coverage but admitted they only had London-based resources, causing issues for companies outside the capital (e.g. Manchester-based hiring). Specific problems included:

- **Limited candidate pool**: One member received only one applicant for a brand ambassador role after initial placement, forcing them to re-specify the position to accounts administrator instead. - **Poor transparency**: A candidate was placed through Gradfuel without disclosing they had previously been employed through the same scheme, leading to the placement being withdrawn. - **Credit loss**: Members reported unused placement credits effectively disappearing—one member asked if their third credit "disappeared into thin air" with no clear resolution. - **Incomplete placements**: One contact (Henrietta Tillbury) worked with a company but was unable to fill a third position after two initial placements succeeded.

Members described the start as "really painful" and noted Gradfuel's national credentials pitch did not match their actual service capability. At least one member explored formal complaints about lost placements.