What are the best review platforms for e-commerce, and which ones let you keep and export your reviews if you leave?

Review platform choice matters significantly for e-commerce—especially around data ownership. Many popular platforms lock you in or make you lose reviews if you cancel.

**Platforms members recommend:** - **Reviews.io** — praised as "great" and members report positive experiences - **Junip** — described as "preferable pricewise" with no contract required; the team will help migrate reviews when you leave; members note "such nice guys" and loyalty to the platform - **Okendo** — flagged as a strong option

**Platforms to approach with caution:** - **Trustpilot** — concerns raised that you lose all reviews if you stop using the platform; data ownership unclear - **Yotpo** — members warn it's expensive, locks you into a contract, and receives "a lot of bad press these days"; reported as overpriced with minimal added value; one member used it for a year with little help and poor syndication for replies across geographies - **Feefo** — flagged as one of the platforms that doesn't let you keep reviews if you leave

**Critical consideration:** Always check the contract to confirm you own the reviews. Some platforms (Feefo, Trustpilot, Yotpo) don't allow you to take reviews with you if you leave. **Junip explicitly has no contract** and will help you migrate data.