What payment term delays should drinks founders expect from major distributors and retailers?

Major UK distributors and retailers frequently pay significantly beyond stated terms, creating serious cash flow strain for producers.

**Key challenges members reported:** - **Enotria** — invoices 100+ days overdue; stopped responding to chasers - **Luxury retailers** — taking 3+ months to pay; chasing required throughout - **Ocado** — consistently slow payment - **E&C (Edrington & Co)** — historically took well over 90 days; recently received cash injection to clear debts, so payment may improve but members advised to "trade cautiously" during their recovery period

**What members noted:** This is a recurring issue that "crops up every 3 months" and appears cyclical. Large distributors seem unconcerned about reputation damage from late payment. Members should budget for extended payment cycles (120+ days) even when terms state 30 or 60 days, and be prepared for extended chasing. Recent capital injections to some distributors may ease terms, but the pattern suggests ongoing caution is warranted.