Ask the Collective

What's the best approach to pricing and managing international pallet shipping for distributors?

Members recommend offering distributors ex works pricing—let them arrange and pay for shipping rather than building logistics costs into your quote. This shifts the logistics headache and cost responsibility to the distributor. For shippers when you do need to quote, members mention: - **Hillebrand** — experienced and reliable for international pallet shipping, though noted as expensive. Praised for ensuring cargo arrives safely. - **ILaw** — recommended as knowledgeable operators; fellow members at MOTH use them and report they're responsive and professional. Members stressed that shipping costs and logistics have been volatile and expensive recently, so getting firm quotes early from distributors is essential before committing to pricing. The consensus is strong: **always sell ex works** to avoid being exposed to freight cost fluctuations and logistics complications.