Ask the Collective
The questions independent drinks founders ask most — answered. Distilled from years of community knowledge so the good stuff never disappears in the feed again.
What's the correct process for importing glass bottles from Germany: do we need a VAT deferment account or can we use postponed VAT accounting instead?
You can use postponed VAT accounting rather than setting up a separate deferment account. Here's how members are handling it: - **Postponed VAT accounting** — Register for this in the UK and provide your EORI number and VAT number to your haulier; your German supplier then invoices without VAT, and you account for the VAT on your UK VAT return instead. - **Haulier handles paperwork** — Several members report that their German suppliers or hauliers manage all import documentation once you supply your EORI and VAT details; bottles then arrive with no charge at import. - **Monitor the deferred VAT portal** — VAT entries can take time to appear on the postponed accounting portal, so members recommend asking your accountant to check it each quarter as they prepare your VAT return, otherwise the entry can easily be overlooked. - **Give it to your accountant** — This is a detail easily missed; flag it explicitly during VAT return preparation to avoid surprises. **Caveat:** One member noted this can "become a nasty little surprise" if not tracked properly—make it part of your standard quarterly accounting process.
What are the typical import duties, logistics costs, and practical options for importing glass bottles from European suppliers?
Import duties on glass are minimal—members report tens of pounds per pallet rather than significant tariffs. The major cost driver is transport: a single pallet can cost £450, making full truck loads significantly more cost-effective. Members using postponed import VAT accounting avoid upfront VAT; ask suppliers for proof of country of origin to enable this. **Supplier & logistics options:** - **Estal** — popular choice with good stock availability and fast turnarounds; they're opening a UK depot (timeline vague at time of discussion), but smaller orders may not be included in early shipments. Contact **Jonathan Clark** (jonathanc@continentalbottle.co.uk) who handles UK distribution for Estal and may offer better pricing for smaller quantities than direct ordering. - **IP21** — recommended for European sourcing; generally straightforward to work with (not the quickest) and will direct you to **Davies Turner** for import logistics, who members report are good to work with. - **KC Shipping** — noted as the cheapest and reliable freight option at time of discussion, undercutting other providers by hundreds of pounds; they maintain good stock availability. - **Saver Glass** — one member paid £35 import duty on a pallet. **Caveats:** Estal's textured glass with cold-end coating and embossing can have label adhesion difficulties. One member warned that Estal "don't always stick to agreements even if signed" regarding stock delivery. Berlin Packaging was cited as a cautionary tale for poor-quality glass. For NPD trials with small quantities (e.g., 2 pallets), transport costs become a significant proportion of total spend.
What does it mean for a supplier to be registered as a bonded supplier when importing to Australia, and who is responsible for the registration?
When importing to Australia, bonded warehouse registration is typically the responsibility of the **importing/receiving party**, not the exporting supplier. The importer—whether a distributor, retailer, or their logistics partner—should be the entity with the bonded warehouse licence and responsible for any associated paperwork. **Key points from community experience:** - The receiving importer needs to have a bonded warehouse; they should handle the necessary paperwork themselves - If you're exporting on standard incoterms (e.g. FOB), the responsibility sits with the importer on the Australian side - If a major retailer like Coles is requesting that goods be "bonded," this may indicate they lack bonded warehouse capacity themselves—but members noted this "doesn't sound right" and warrants clarification - Confirm with your importer exactly what incoterms you've agreed, as this determines who bears responsibility for customs and bonded-warehouse arrangements **Caveat:** This guidance is based on standard export practice; if a customer is making unusual requests, verify directly with your Australian customs broker or importer rather than assuming standard responsibility allocation.
How can UK duty stamps be sent overseas for pre-application before stock arrives back in the UK?
Members recommend sending duty stamps directly from the UK duty stamp platform to overseas locations (e.g., Mexico) where they can be pre-applied to stock before import. This avoids both the cost and delay of applying stamps in the UK on arrival. **Key steps:** - Register as a duty stamp agent with HMRC through an application process. Members noted this is one of the simpler HMRC processes. - Once registered and confirmed, you can access the duty stamp platform and send stamps directly to your overseas location at no cost. - Apply the stamps to your stock overseas before shipping back to the UK, reducing both costs and accelerating stock availability on arrival. **Caveat:** You must complete HMRC's registered duty stamp agent registration before you can access the platform and send stamps internationally.