Ask the Collective

What are the current challenges with sending product samples to the US, and what methods work best?

Sending samples to US distributors has become increasingly problematic, with members reporting multiple shipments being returned in recent months as US customs enforcement appears to have tightened. Rather than attempting to post samples, members have found a practical workaround: - **Hand-carry in personal suitcase** — Members report this is the fastest, most reliable, and arguably most cost-effective approach. A single suitcase can easily accommodate 8–12 bottles with no customs issues reported to date at the border. This eliminates postal delays and rejection risk entirely, and members note it's also the most enjoyable option if travel to the US is already planned.