What are members' experiences with payment reliability from key distribution platforms?

Members have reported mixed payment performance from major distributors, with recent issues emerging on some platforms.

**Farmdrop** — Multiple members reported non-payment despite multiple orders. One member stated "They have never paid us despite ordering 6 times." Several members experienced the same issue simultaneously, with payment delays apparently linked to a new ordering system rollout. Previously the platform had been reliable with punctual payments, suggesting the issue is recent.

**Saxon** — One member reported a late/unpaid invoice but successfully resolved it by raising the issue through the Kindred network; Saxon agreed to credit and re-print, and responded quickly once escalated.

**General experience** — Members report most platforms stay "all up to date," though occasionally require a chase on late invoices; platforms typically pay quickly once reminded.

**Caveat:** Farmdrop's current payment issues appear to be ongoing and systemic rather than isolated. Members should contact their accounts team directly or escalate through the Kindred network if experiencing delays. The platform's cash flow situation may be unstable.