What are the key contacts and processes for getting products into major retail venues?

Getting products into major retail chains requires identifying the right buyer and, in some cases, working through established distributors. Here's what members have shared about specific venues:

- **Citizen M** — No longer has a dedicated on-site buyer; Amsterdam is now running procurement. If you're already working with **Enotria** (their distributor), communicate through Leo who handles the Citizen M account. - **Tennents (C&C)** — Contact via phone on 0845 601 5959. - **Selfridges (food hall/booze)** — Neil McDonald is the wine, beer and spirits buyer (recently appointed). There isn't a separate buyer for alcohol; it goes through the same person as other food hall categories.

**Key tactic:** If a retailer uses a distributor (like Enotria), routing orders through the distributor's contact is more effective than approaching the retailer directly, especially if buyer contact details have become outdated.

**Caveat:** Buyer contacts and responsibilities can shift; members recommend verifying current information before outreach, as roles change frequently.