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Route to MarketBased on 9 community discussions

Who are the key retail buyers and contacts to target for UK drinks listings, and how responsive are they?

Finding and contacting major UK retail buyers is challenging—many are notoriously unresponsive to outreach. Members have identified several buyers worth targeting, though persistence and alternative contact methods may be needed.

**Key contacts members have named:** - **Dawn Davies** — Whisky Exchange / Specialty Drinks - **Nick Bell** — Harvey Nichols - **Nick Flemming** — Harrods - **John Vine** — Waitrose - **Chris Appleby** — Enoteca (reported as good to deal with) - **Alice Fishman** — Previously assistant buyer at Wholefoods (though members report she is unresponsive)

**Caveats and warnings:** - Many major retail buyers are "literally uncontactable" and do not respond to email outreach (members reported sending multiple emails with no reply). - Waitrose and Wholefoods buyers in particular have been flagged as difficult to reach; one member joked about extreme persistence tactics. - The group expressed frustration that some buyers operate as if "they wouldn't survive in the brutal world of entrepreneurship." - Chris Appleby at Enoteca is one of the few explicitly noted as responsive and good to deal with, suggesting he may be an easier entry point.

Members did not provide specific listing requirements, onboarding processes, or minimum order thresholds in the excerpts.

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